T&C

Replacement:
We understand products may arrive damaged or defective. In such cases, we offer replacement of the product/s at no additional cost. To request the same, contact our customer service within 03 days of the product being delivered. Replacements will follow manufacturer's warranty policies. Product, after verification, will be replaced with a different piece of the same model.
Please note: not all products are eligible for replacement; which is clearly stated under every product's description. Item/s purchased must be accompanied by the purchase receipt/bill/invoice received.

Returns, Refunds:
Products purchased from Encee Enterprises are not eligible for returns but may qualify for replacement according to the stated replacement policy above. We do not accept returns or offer refunds.

2. Terms of Service

Warranty and Servicing:
All warranties, repairs for products purchased directly from Encee Enterprises will be handled by the respective brand or manufacturer. For warranty claims or repairs, kindly reach out to the brand's authorized service center or follow the provided instructions. Ensure to keep your purchase receipt/bill/invoice and warranty card handy at the time of servicing. Respective service centers/customer contacts of brands have been mentioned under every product.

Customer Satisfaction:
Your satisfaction is our priority. For questions or queries about our Terms and Conditions or other policies, please feel free to contact our customer service team by clicking here. We aim to resolve any issues promptly and satisfactorily. Customer care timings: Monday to Saturday - 11 AM to 7:30 PM.

Disclaimer:
Encee Enterprises reserves the right to modify or update policies at any time without prior notice. Changes will be communicated through our online channels. By making a purchase, you agree to abide by these terms. Images shown on all sites/channels of Encee Enterprises are for representation purposes only. For further assistance or clarification, contact us by clicking here.

3. Shipping Policy

Payment & Shipping Policy:
Please note that Encee Enterprises does not offer Cash on Delivery (C.O.D). All orders must be prepaid via UPI, Net Banking, or trusted online wallets, all through our website. We deliver across India. Orders within Bengaluru Urban are eligible for free delivery on purchases above ₹699.

Orders within Bengaluru may take up to 3 working days to arrive. For locations outside Bengaluru, delivery may take up to 5 working days. Shipping charges, if applicable, will be shown at checkout based on your delivery location.

For any additional information or updates regarding your order, we will reach out to you via our verified channels of WhatsApp, E-mail. 

We’re proudly embracing India’s digital payment ecosystem.
Thank you for choosing Encee Enterprises!🧡

Please refer to the footer of our website for comprehensive Terms & Conditions, including detailed information on our Terms of Service and Privacy Policy.